Troubleshooting
Solving common issues
- Why can’t I log into my account?
- How to clear the cache for Youper on Android?
- How does cloud sync work?
- What can I do when I see a white screen or a never ending loading?
- I can’t see my data
- I would like to request a refund
- I subscribed but I don't have the premium features
- Why is my device not compatible?
- Is it possible to log on to Youper on my desktop?
- How do I report a bug?
- How do I change the time I receive my daily reminders?
- I’m not hearing any audio
- How can I remove personal factors?
- I’m not receiving daily reminders
- Can I use Youper on Chrome Book?